HARPAH Help
Questions, answered without the noise.
Find clear answers about sizing, fabrics, shipping, returns, care and HARPAH pieces, so you can choose with confidence.
Start here
Choose what you need help with.
Find the answers that matter before choosing your fit, fabric or next HARPAH piece.
Sizing & Fit
Find your best size, fit notes and how HARPAH pieces are designed to feel.
View sizing helpFabrics & Feel
Learn about Flexara™, Velura™, ThermoSoft™ and the feel behind each HARPAH piece.
Explore fabricsShipping & Delivery
Check delivery times, tracking, free shipping and express options.
View delivery helpReturns & Exchanges
Understand HARPAH’s return process, exchanges and 30-day money-back policy.
View return helpOrders & Payments
Find help with order changes, payment options, confirmations and address updates.
View order helpStock & Restocks
See how core colours, limited drops and restocks work at HARPAH.
View stock helpGift Cards
Learn how HARPAH gift cards work, where they can be used and what to expect.
View gift helpBrand & Care
Learn what makes HARPAH different and how to care for your pieces properly.
View care helpMost asked
The questions worth answering first.
Start with the answers most customers need before choosing their first HARPAH piece.
Before you choose your piece
These answers cover fit, fabric feel, delivery, returns and care, because guessing your way through activewear is apparently still a modern retail problem.
Most HARPAH pieces are designed to fit true to size, with a supportive feel that follows the body without feeling restrictive. If you are between sizes, choose the smaller size for a more sculpted fit or the larger size for more everyday comfort.
Yes, most HARPAH pieces are designed to run true to size. Sculpting styles such as Flexara™ may feel firmer when first worn because they are made to support, smooth and hold their shape throughout the day.
HARPAH leggings are designed with coverage, support and confidence in mind. For the best result, choose your correct size and avoid overstretching the fabric. A size that is too small can reduce opacity, because physics has once again decided to participate in fashion.
Flexara™ is HARPAH’s smooth, sculpting performance fabric designed for supportive compression, confident coverage and an elevated second-skin feel. It is ideal for studio movement, everyday wear and outfits where you want a more held-in silhouette.
Yes. HARPAH is designed for movement beyond one category. Many pieces are made to work across studio, travel, errands, layering and everyday dressing, so you do not need separate wardrobes for every tiny human activity capitalism has invented.
Delivery times depend on your location and the shipping option selected at checkout. Once your order has been dispatched, you will receive tracking details so you can follow the parcel’s progress.
HARPAH offers a 30-day money-back policy on eligible items. Items usually need to be unworn, unwashed and returned in their original condition. For full details, always check the Returns Policy before sending anything back.
Wash HARPAH pieces inside out on a cold gentle cycle with similar colours. Avoid bleach, fabric softeners and tumble drying. Air drying helps protect the fabric, shape and finish for longer wear.
Full help guide
Find answers by category.
Browse HARPAH questions by fit, fabric, delivery, returns, orders, stock, gift cards and product care.
Fit guide
Sizing & Fit
Find your best size, understand compression levels and choose the right HARPAH fit for your body and your day.
Most HARPAH pieces are designed to fit true to size. If you are between sizes, choose the smaller size for a more sculpted fit or the larger size for a more relaxed everyday feel.
If you are between sizes, your choice should depend on the feel you want. Size down for stronger support and a more held-in fit. Size up if you prefer comfort, layering or a softer everyday fit.
Some HARPAH leggings are designed with a sculpting, compressive feel, especially styles made in Flexara™. Other pieces are softer and more relaxed depending on the fabric and cut.
Eligible items may be exchanged according to HARPAH’s return and exchange policy. Items usually need to be unworn, unwashed and in original condition. Always check the Returns Policy before sending anything back, because policies hiding in the footer are apparently how civilisation works now.
Fabric intelligence
Fabrics & Feel
Understand HARPAH’s signature fabrics, how they feel and which one suits your lifestyle best.
Flexara™ is HARPAH’s smooth, sculpting performance fabric designed for supportive compression, confident coverage and an elevated second-skin feel. It is ideal for studio movement, everyday wear and a more held-in silhouette.
Velura™ is HARPAH’s soft ribbed fabric designed for texture, comfort and elevated everyday styling. It is ideal for lounge, travel, errands and pieces that need to feel relaxed without looking lazy.
ThermoSoft™ Fleece is designed for warmth, softness and comfort on cooler days. It works well for layering, travel, lounging and off-duty wear when you want softness without abandoning structure entirely.
HARPAH fabrics are selected to balance comfort, coverage and wearability. Breathability may vary by style and fabric type, with studio-focused fabrics designed for movement and lifestyle fabrics designed for everyday comfort.
HARPAH leggings are designed with coverage and confidence in mind. For best opacity, choose your correct size and avoid overstretching the fabric. A size too small can affect coverage, because fabric is premium, not magical.
Delivery help
Shipping & Delivery
Find delivery information, tracking details and shipping support for your HARPAH order.
HARPAH ships orders to eligible locations shown at checkout. Available shipping options may vary depending on your delivery address and the products in your order.
Delivery times depend on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive tracking details so you can follow its progress.
HARPAH may offer free shipping when your order meets the current free shipping threshold. The available shipping offer will be shown at checkout before payment.
After your order has been dispatched, you will receive a shipping confirmation email with tracking information. Use that tracking link to follow your parcel’s delivery status.
Confidence policy
Returns & Exchanges
Understand HARPAH’s return process, exchange support and 30-day money-back policy.
HARPAH offers a 30-day money-back policy on eligible items. Items usually need to be unworn, unwashed and returned in original condition. Check the Returns Policy for full requirements before sending anything back.
Eligible items may be exchanged if the size is not right, subject to availability and the return condition requirements. If your preferred size is unavailable, HARPAH may offer another available solution depending on the order.
Some items may be excluded from returns for hygiene, sale, final clearance or condition reasons. Always review the Returns Policy before purchasing or returning, because discovering exclusions after the fact is a tiny retail tragedy.
Refund timing may vary depending on when your return is received, inspected and approved. Once processed, your bank or payment provider may take additional time to show the funds in your account.
Order support
Orders & Payments
Find help with order changes, payment methods, confirmation emails and address updates.
Available payment methods are shown at checkout. Depending on your location and settings, this may include card payments and other supported checkout options.
If you need to change your order, contact HARPAH as soon as possible. Changes may not be possible once the order has started processing or has been dispatched.
Contact HARPAH immediately with your order number and correct address. If the order has not been dispatched, the team may be able to update it. Once shipped, changes may be limited.
Yes. After placing your order, you should receive an order confirmation email. If you cannot find it, check your spam or promotions folder, where important emails apparently go to question their life choices.
Availability
Stock & Restocks
Learn how HARPAH handles restocks, limited colours, core pieces and new releases.
Restock timing depends on the product, fabric, colour and production schedule. Some core HARPAH pieces may return, while limited seasonal colours may not be restocked.
Some colours are part of HARPAH’s core collection and may return. Others are released as limited seasonal colours and may not come back once sold out.
Matching pieces are usually grouped through collections, product recommendations or colour stories. For the most polished set, match fabric family, colour name and finish where possible.
Yes. HARPAH releases new pieces, colours and fabric-led edits over time. Join the HARPAH list or check New Arrivals to see what has recently landed.
Gifting
Gift Cards
Learn how HARPAH gift cards work and how they can be used.
Yes, HARPAH gift cards are available for customers who want to give someone the choice of their own fit, fabric and colour.
Gift cards are usually delivered digitally and can be used toward eligible HARPAH purchases online. The gift card details should be entered at checkout.
Gift card refund terms may vary depending on HARPAH’s gift card policy and applicable consumer law. Review the gift card conditions before purchasing.
Brand & care
Brand & Care
Learn what makes HARPAH different and how to care for your activewear properly.
HARPAH focuses on elevated activewear designed to move between studio, everyday life, travel and off-duty dressing. The difference is in the fabric direction, fit intention and polished styling, not just another logo printed on leggings like the world needed one more of those.
HARPAH is positioned as premium activewear with a refined, fabric-led approach. The aim is to create pieces that feel elevated, wearable and versatile without losing the function expected from activewear.
Wash HARPAH pieces inside out on a cold gentle cycle with similar colours. Avoid bleach, fabric softener and tumble drying. Air drying helps protect the fabric, colour, shape and finish.
Air drying is recommended. Tumble drying can affect stretch, shape and fabric finish over time. Your dryer may be convenient, but it is not exactly known for emotional intelligence around premium fabrics.
Fabric guide
Not all softness is the same.
HARPAH fabrics are designed with different levels of support, texture and comfort. Use this guide to choose the fabric that suits your day, instead of pretending every legging on earth is somehow the same.
HARPAH fabric comparison
Compare the feel, function and best use of each signature fabric.
Fabric feel may vary slightly by style, cut and colour. For the most accurate guidance, always check the product page fit notes.
Still need help?
We can help you choose the right fit, fabric or piece.
If you still have a question, contact HARPAH or start with our size guide and best sellers. Decision fatigue is tragic enough without adding activewear confusion to it.